Canvas | Lisa Beever

Returns policy review

Atlas 2

Compare our returns window with the three competitors in the brief. Keep it short.

You offer 28 days, which sits at the short end. Two of the three offer 30 days or more, and one offers 60 days to members12.

RetailerWindowFree

You28 daysNo

Competitor A30 daysYes

Competitor B60 days*Yes

Competitor C14 daysNo

Moving to 30 days with free returns would match the median3. The cost impact depends on

Writing

Ask a follow-up

AI chat, streaming reply AI

Running 04:12 elapsed

Reconcile Q3 supplier invoices against purchase orders

5 steps · 2 sources · Finance workspace

Pull 214 invoices from the shared inbox0:48
Match line items to open POs2:31

201 matched · 13 flagged for review
3

Write corrections to the ledgerNeeds approval

Updates 13 rows in ledger_q3. Totals change by £4,318.20.

Approve step 3

Review changes
Draft summary for the finance lead0:53

Writing while step 3 waits
5

Post summary to #finance-closeQueued

Agent task plan AI

Pumpkin spice, steamed Just for fun

Docs/Launch/Release note draft

JMRK

Saved baskets, now on every device

From today, anything you add to your basket follows you between phone, tablet and laptop. We have made it so that the basket is now able to sync across all of the devices that you happen to be signed in on, which means less hassle. Nothing to switch on.

Suggested rewrite −18 words · Plain

We have made it so that the basket is now able to sync across all of the devices that you happen to be signed in on, which means less hassle.

Your basket now syncs across every device you’re signed in on.

Accept ↵ Discard Try again 2 of 3

If you were signed out when you added something, sign in and we’ll merge it with what’s already there.

Inline writing assist AI

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ToPNpriya.nair@harbourlogistics.co

SubjectRevised delivery window for PO-11842

Hi Priya,
Following today's call, we can move the drop to Thursday 23rd between 7–9am. I've attached the updated manifest. Could you confirm by end of day?

Lisa

manifest-PO-11842-v2.pdf 84 KB

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Tool permission request AI

Evals / support-agent / Run 482

Regression

Prompt v14 vs v13 · 248 cases · grader rubric-v3

Pass rate

91.4%

−2.1 pts vs v13

Rubric mean

4.32/5

+0.08

p95 latency

2.8s

−0.4s

Pass rate by run v14 v13

949086

Run 471Run 482

Failing case Acc Tone Policy Status

TC-118 Refund outside 30-day window 2 4 1 Regressed

TC-207 Order split across two parcels 3 4 4 Regressed

TC-311 Customer writes in Welsh 3 2 4 Flaky

Showing 3 of 21 failures Open diff view →

Model eval dashboard AI

Usage · October

Team plan · 40M tokens / month

Resets 1 Nov

31.2M of 40M tokens 78%

Projected 41.6M by 31 Oct ≈1.6M over plan

Daily usage by model Large Small Embed

1 OctToday

Spend alert

Email billing admins when usage passes

50%85% · 34M100%

Next invoice

1 Nov · Visa ending 4417

£436.20

£400 plan + £36.20 est. overage

Usage and billing AI

Agents

New task

All 5 Running 2 Needs input 1 Done

Migrate checkout copy to the new tone guide 6m

Running Content · 38 of 52 strings

Audit onboarding flow for WCAG 2.2 issues 12m

Needs input Accessibility · paused at step 4

Summarise 41 usability session notes 34m

Done Research · 6 themes, 18 quotes

Rename tokens: color.brand → color.accent 2m

Running Design system · 312 files

Generate empty states for Billing 1h

Failed Stopped · missing illustration set

Background agents inbox AI

content/checkout/delivery-options.md

+5−6

Shortened delivery copy to fit the 2-line mobile limit, made cut-off times explicit and removed a duplicated returns line.

@@ Standard delivery Accepted

12## Standard delivery

13−Your order will usually arrive within ~~3 to 5 working days~~ of being dispatched from our warehouse.

13+Arrives in ~~3–5 working days~~. Free over £50.

@@ Next-day delivery Reject Accept

18## Next-day delivery

19−Order before the cut-off for next-day delivery.

20−Returns are free within 28 days.

19+Order by ~~8pm Sunday–Thursday~~ to get it tomorrow.

20+£4.95, or free with Plus.

1 of 3 hunks reviewed Undo all Accept remaining

AI change review AI

Memory

What the assistant remembers about you

14 items

Prefers British spelling and sentence-case headings

From chat · 3 Oct

Leads design for the checkout and account squads

From chat · 18 Sep

Use the 4px spacing grid when suggesting layouts

Added by you · 2 Sep

Manage all memories

Learn from chat history

Save useful details from new conversations

Connected sources

Drive 1,204 files

Calendar Work only

Chat Not connected

Keep conversations for

Older chats are deleted automatically

90 days

Memory and context settings AI

Show weekly signups by channel since June ↵

Weekly sign-ups by channel

2 Jun – 13 Oct 2026 · 20 weeks · 19,867 sign-ups

Line Bar Table

0200400600

Autumn campaign

2 JunJulAugSep13 Oct

Paid social 592 Organic 524 Referral 194

Paid social overtook organic in w/c 1 Sep, three weeks after the autumn campaign launched. Organic is growing steadily at about 1.3% a week.

SQL SELECT date_trunc('week', created_at), channel, count(*) … 1.2s

Explain Edit query Pin to dashboard

Natural-language data copilot AI

Voice mode AI

PDF Q3 research synthesis2.4 MB CSV nps_responses.csv1,204 rows

Pull the top five themes from the interviews and check them against the NPS comments. /summ

Search

Atlas 2 Pro ⌘↵

Prompt composer and model picker AI

Does free delivery increase average order value?

Answer RJHS Based on 4 sources

Usually, yes, when there is a threshold. Studies report a 7–15% lift in average order value once a free-delivery minimum is set just above the current average. With no minimum, it lifts conversion instead.

R Retail pricing benchmark 2025 retailinsight.example

J Threshold effects in online baskets journal.example

+2 more

Medium confidence. Two sources are vendor-funded. Check against your own order data before acting.

What threshold should we set? → Effect on returns rate → Show the raw figures →

Answer with sources AI

Compare Prompt 23 of 50

Prompt Summarise this returns policy for a customer in two sentences. Plain English, no legal terms. returns-policy.md

A Model A atlas-large

You can return most items within 30 days for a full refund, as long as they’re unworn and have their tags.

Sale items can be exchanged but not refunded, and we’ll email a prepaid label once your return is approved.

2.4s 96 tok £0.0031

Prefer this

B Model B swift-mini

Return unworn items with tags within 30 days for a full refund.

Sale items are exchange only. Returns are free with the prepaid label we email you.

0.7s 71 tok £0.0004

Preferred

Tie Both bad

Why? More concise Cheaper More accurate

Model comparison AI

Product detail card Product

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Home

Insights

Payments

Profile

Mobile banking home Product

Bag Delivery 3 Payment

Wool-blend field jacket Olive · Size 12 · + 1 more item

£164.00 Free delivery

Express pay · saved card ending 0412

or pay by card

Card number

4929 1830 2245 71 Debit

Expiry

08 / 28

Security code

3 digits

Billing postcode

BS8 1T Same as delivery

BS8 1TH · 14 Royal York Crescent, Bristol

BS8 1TJ · Cornwallis Grove, Bristol

Pay £164.00

Free returns within 28 days Encrypted & 3-D Secure

Checkout payment step Product

Checkout v4 / Sprint 18

LBMKJTRS

Filter

To do 4 +

Design Empty state for saved searches

MK

2 24 Oct

Content Audit form error messages

LBJT

28 Oct

In progress 3 +

Design Returns flow: reason picker

3/5

LB

5 Today

Build Size guide modal on PDP

RSLB

1 21 Oct

Review 2 +

Research Basket upsell experiment

4/4

AO

8

Content Delivery date copy

JT

20 Oct

Bug Promo code field loses focus on iOS

MK

3 22 Oct

Sprint board, mid-drag Product

October 2026 Week 43

Today DayWeekMonth

GMT+1 Mon 20 Tue 21 Wed 22 Thu 23 Fri 24

09:0010:0011:0012:0013:0014:00

Design crit Studio 2

Lunch

Stand-up

Usability sessions 3 participants

Stand-up

Roadmap Product, Eng

New event

Stand-up

Deep work Do not book

1:1 Maya

Show & tell All hands

Book a 30 min call

Wed 22 Oct · 10:30 – 11:00

Video link added

LBDK 2 guests · both free

More options Confirm

Scheduling week view Product

Analytics overview Product

The to-read shelf Just for fun

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Currently reading Just for fun

Autumn palette Just for fun

Date due Just for fun

Now spinning Just for fun

Laatch, app explainer AI

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Comfort rewatch Just for fun

Canvas: UI mock-ups by Lisa Beever